To APPLY: Download the application Here, once finished save and use the link at the bottom of the page to submit.

Applications can be mailed, emailed, faxed or delivered to the following locations:

Hays County & Blanco County:
PO Box 748, San Marcos, TX 78667-0748  or 215 S. Reimer Ave. Ste.130, San Marcos, TX, 78666
512-392-1161 – Office Hours: 8 am-12, 1-5 pm Monday to Friday

Email: utilityassistance@communityaction.com
Fax: 512-396-4255

Caldwell County:
901 Bois D’Arc Street, Lockhart, TX 78644, 512-398-4420 (Please call for Office Hours)
Email:  mflores@communityaction.com;   Fax: 512-398-4189

PO Box 231/109 E. Newton Street, Luling, TX 78648, 830-875-3707 (Please call for Office Hours)
Email:  rcruz@communityaction.com;  Fax: 830-875-3706

UTILITY ASSISTANCE – ABOUT THE PROGRAM
The Comprehensive Energy Assistance Program (CEAP) combines education and financial assistance to help low-income consumers reduce their utility bills. Services include utility payment assistance for electric, natural gas and propane.   Priority is also given to lowest percentages of income levels, highest energy burdens, vulnerable individuals 60 years and over, persons with disabilities, and families with children five years of age or under, and veterans.

Utility Assistance Component (UA): Payments are to assist low-income households to reduce their home energy costs and payments up to allocation limits are based off the previous 12-month billing history. Low-income households with a vulnerable priority member receive assistance up to their allocation limit. Households with non-vulnerable member receive six months of assistance up to their allocation limit.

Crisis Assistance Component (CAC): Provides Assistance with utility bills when households have lost service or are in danger of losing service and meet one of three conditions which include:

  1. Extreme Weather Conditions. Extreme Weather Conditions are only applicable during the summer months of June, July, August and September and winter months of November, December, January and
  2. President or Governor declared disaster or
  3. Life threatening

Payments are made directly to the utility company and do not include any fees for water, sewer, garbage, security lights, disconnection fees, late fees, collection recovery fees, surge protectors, membership fees, deposits, agency assistance fees, returned check fees, etc.

REMINDER:INCOMPLETE APPLICATIONS WILL NOT BE ACCEPTED or PROCESSED!

–  Once the application is received with ALL supporting documents, it will be processed in the order it     is stamped complete and by priority.
–  Until your application is processed, you are responsible for your utility bills and any late fees applied.
–  Once the application is processed, you will be notified if you qualify for assistance. This application  is for screening purposes only and does not guarantee your eligibility to receive services.
–  If you qualify for assistance, you will be called and sent information.
–  An appointment can be scheduled with a Case Manager if needed.
–  NOTE: All assistance is subject to the availability of funds.

SERVICE AREA
The counties serviced by the Community Services Block Grant (CSBG) and the Comprehensive Utility Assistance Program (CEAP) include: Blanco, Caldwell, and Hays.

FUNDING SOURCE
This program is funded (in whole or in part) by the Texas Department of Housing and Community Affairs (TDHCA).

Needs Assessment Survey
Covid 19 Relief Fund Application

To submit your application online Click Here
*Application must be saved before submitting